FAQs

1. What is the shipping time?
Orders are processed within 1–2 business days. Shipping to Canada and the USA typically takes 1–2 weeks.

2. Do you offer free shipping?
Yes! In Canada, orders over $150 CAD ship free. Orders under $100 CAD have a flat $10 shipping fee. In the USA, shipping is free for orders over $100 USD, and $8 USD for orders below that.

3. Can I return or exchange my order?
We do not accept returns or exchanges unless the product arrives damaged. If your item is damaged, please contact us within 48 hours with photos for review.

4. What if I received a damaged item?
If your product was damaged in transit, please email us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or refund after verifying the issue.

5. Do you offer tracking?
Yes, once your order is shipped, you’ll receive a tracking number via email so you can monitor your delivery.

6. What types of products do you sell?
We offer a wide range of mobile accessories including iPhone cases, MagSafe-compatible gear, wireless chargers, power banks, wall chargers, and USB-C cables.

7. Are your products compatible with all iPhone models?
Each product page mentions compatibility details. Please check the product description to ensure it fits your device.

8. How can I contact you?
You can reach us via our Contact page or email us directly. We're here to help!